More Infos

Order Processing

Thanks so much for your order! We’re currently processing it, while it may take up to 3 business days to get everything ready. We truly appreciate your patience while we carefully pack your items for shipment. As soon as your package is on its way, we’ll send you an email with the tracking info.

 

Shipping Time

Standard shipping typically takes 6-8 business days from the date of dispatch, depending on your location (for Canada and USA)

We now offer worldwide shipping. Estimated delivery time will be shown at checkout based on your location.

 At this time, we do not offer express or expedited shipping. We appreciate your understanding and patience as we work to get your order to you as quickly and carefully as possible.

If you have any questions about your order or our shipping process, feel free to contact us.


Refunds, Returns and Exchanges

We hope you absolutely love your Sonny Angel! Please note that all sales are FINAL — we’re unable to offer refunds, exchanges, or returns. We kindly encourage you to double-check your order before completing your purchase to make sure you’re fully satisfied with your selection.

 

Customs, Duties and Tariffs

Please note that any import duties, tariffs, or taxes imposed by your local customs authority are the responsibility of the customer. These charges are not included in the product prices or shipping costs listed on our website.

In addition, some shipping carriers may apply handling fees for processing international shipments.

We recommend checking with your local customs office or shipping provider in advance to understand any potential charges that may apply to your order.